RESUME
Ellen Faden
(415) 342-1552
Objective: To use my technical, teaching, and creative talents in engaging
and effective classes; to deliver, develop, and improve online curricula.
Teaching and Tutoring:
Total teaching experience, including college and private school experience:
4+ years.
August 2008 - present Literature Instructor, Solano Community College-developing
online and in-class curriculum on Hawthorne, Melville, Miller, and other authors.
Part of this assignment includes developing Student Learning Outcomes.
January 2007 - present. Remedial English and Literature 2 Instructor. I
prepare students for their reading and writing labs, and teach critical thinking
and writing. In Literature, we hold engaging conversations about Shakespeare,
Flannery O'Connor, and other authors. Each class includes the selected use
of multi-media and Power Point presentations and notes that are available
to students via e-college.
Substitute Teacher 6-12, Napa Unified School District. I have been teaching
at all K-12 levels in Napa for 2 years, and have participated in reading
and grading High School Exit Exams.
March 2008 - June 2008 ASES Before- and After- School Teacher, Vallejo Unified
School District. I assisted students with science projects, class work, and
recreational activities.
August 2006 - present Teaching and Substitute Teaching
Substitute Teacher with Napa and Fairfield-Suisun Unified School Districts;
Substitute Teacher with the California STAR Program;
60% 8th grade Provisional English Teacher, Vallejo Unified School
District. I taught 2-periods of eighth grade strategic English daily with
one period of prep. I developed curricula based on content standards, and
managed a difficult class with effective classroom management techniques.
Students' test scores and behavior improved.
January 2007 - June 2007 English Instructor, Los Medanos Community College
Taught one session of Remedial English, developing classes that effectively
helped students develop better critical thinking and writing skills.
January 2006 - June 2006 General Ed College Instructor, Western Career College
While staffing was at a minimum, I was asked to develop and teach classes
in English, Math 1, Algebra, Interpersonal Communication, Psychology, Ethics,
and Supervision.
1984-1985 Community College Instructor of Remedial English Composition,
part-time - Ohlone Community College.
1981-2 Technical Instructor, full time - Total Technical Institute
Developed coursework and taught a 6-month Introduction to Computers class,
including computer architecture, programming languages, and Business System
Analysis and Design.
Office Management:
Program Assistant, 50% part time, Sunny Hills Services, Marin County, CA,
January 2004 - February 2005
Managed a high school office, including reviewing and maintaining community
mental health and school district records, entering student attendance, overseeing
employee timesheets, closing and warehousing records. I monitored funds, created
correspondence, maintained office machinery, and coordinated calendars. Proactively
addressed students' needs and supported the therapeutic and educational staff.
Intern (part-time) Black Cat Studios, San Rafael
Repaired digital images using Photoshop.
Technical Writing:
My career in technical writing began in the mid 1970's, when I created punch-card
JCL streams and programs for an IBM 360 computer. In 2001, my position was
outsourced, and I began making a career-change into teaching.
Senior Technical Writer, eGain, August 2000 - March 2001
Maintained over 20 enterprise-level documents. Updated documentation for
customer relationship management (CRM) system with guis, application server,
gateways, and databases. Documentation included: installation, users and systems
guides for NT and Unix, HTML release notes, overview, and reports guide.
I updated an API guide. Moved a help system from RoboHelp to WebWorks. Acted
as the documentation project leader in engineering meetings.
Contract Technical Writer, Generic Media, December 2000 - Feb 2001
Set up technical writing department. Purchased RoboHelp, implemented single-sourcing
to generate hard copies, wrote TOCs, glossary, index, and QA test plans, and
organized and ran meetings.
Contract Technical Writer, QuantumShift, May 2000 - Aug 2000
Documented a Java-based telephone account management system, including:
HTML help specs, deploying the help system, developing a glossary and style
guide, and updating the Getting Started guide. I supervised a junior writer,
reviewed Java programs, and worked with QA on bugs found during documentation
testing.
Examples of Software Used and Familiarity with Software:
MS Office (Word, Excel, Publisher, Works, Access) 2003, Windows XP, Framemaker
7, RoboHTML and RoboHelp 2002, FrontPage, .css, JavaHelp, XML, PhotoImpact,
Painter Classic, Photoshop, FTP, Java applets, Publisher, Crystal Reports,
Tabs, Legal Solutions, Lexis, Wordperfect, SnagIt, WebWorks, Visio, LViewPro,
Visual Source Safe, Bugzilla
Examples of Previous Documentation written or contributed to:
* EARS Technical Reference Manual (voice recognition system)
* Oracle RDBMS Administrator's Guide (rewrote several chapters)
* IBM PL/I Manual (wrote chapter on C programming language)
EDUCATION and Accomplishements
B.A. English with Studio Art minor, State University of New York at Stony
Brook, 1975
M.A. English, City College of New York, 1978, Editor-in-Chief of Graduate
Art and Literary Magazine, 2 years
Paralegal Certificate (New York)
California Mediation Certificate
Training in Domestic Violence and Foster Parenting
Computer Classes in Basic, COBOL, PASCAL, Fortran, Java Applets,
Business System Analysis and Design, and Technical Writing
Enrolled in Chapman Teacher Education Program (currently on leave)
CBEST and CSET (English) California teaching exams complete
Wrote a book on spirituality
Raised two wonderful and successful children